Yale Door and Window Solutions has strengthened its team with the appointment of a new Customer Services Manager, underlining the company’s commitment to satisfying the needs of its customers.
Sarah Mattox initially joined the company last year, and brings a wealth of experience to her new role, having previously worked for many as Customer Services Manager at Aspray24, the industry preferred haulier.
In recent months, during one of the most challenging periods of customer demand experienced, Sarah has been operating in the role serving as Yale Door and Window Solutions’ interim Customer Services Manager, making this a natural next step in her progression.
“Competition for the role was extremely high, with some excellent external candidates, so this appointment demonstrates the level of quality we have in our own team,” comments Paul Atkinson, Commercial Director at Yale Door and Window Solutions.
“We’re always pleased to promote from within the business, and we are confident that Sarah’s experience in customer service will prove a great asset to us going forward, helping us continue to meet the needs of our customers.”
This appointment comes off of the back of two new Customer services advisors joining the Yale team to strengthen communications and service offered to our customers.