Leading hardware supplier Total Hardware has announced it has extended its Leeds stock distribution centre by 20%. Chris Pell, General Manager at Total Hardware, said: “We’ve seen increased demand and a growing customer base in the last 10 months. The expansion will help us to continue to serve our customers efficiently by allowing us to hold more stock across our multiple hardware ranges.”
As well as extending its stock warehousing, Total Hardware has invested in new forklift trucks and has hired multiple new warehouse operatives. Chris commented: “We place a strong emphasis on customer service and this package of investment will mean we can continue to maintain our competitive lead times by supplying rapidly from stock.”
Customer service is at the heart of Total Hardware’s offering. It’s the reason so many of its customers have stayed with the company since it was formed in 2004. Its reputation for quality and hardware choice has spread, which is why it is attracting a growing customer base now. Chris said: “Because we offer multiple ranges of window and door hardware, customers appreciate the ease of doing business with us.”
Total Hardware supplies quality window and door hardware to trade fabricators and installers across the UK. It is renowned for its comprehensive range of products for all projects at competitive prices and Chris says the breadth of the offering is something customers truly appreciate.
It has strong partnerships with leading worldwide hardware manufacturers and also has its own quality hardware ranges. It is home to the Quantum range of premium hardware for windows and doors aimed at fabricators who want to differentiate their own product range. It also home to the newly launched Superior 25 Stainless Steel range of door hardware, which provides elegant aesthetics as well as durability and unrivalled protection against corrosion.
Total Hardware has built its business on exceptional customer service. As this expansion to meet growing demand shows, it’s a commitment that is paying off.