West Yorkshire’s Quickslide have welcomed a new IT Support Engineer to their in-house staff team, proving that prior knowledge of fenestration isn’t always an essential pre-requisite to employment within the glazing industry.

Tony Wainwright brings with him a wealth of professional experience with networks and servers – a crucial appointment, given the upgrades afforded to Quickslide’s recently refurbished website. He joins a highly proficient department as a vital additional resource, which the company anticipates will catalyse fresh ideas while further decreasing staff dependency risks.

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A personable chap, Tony’s main responsibility is to support the end user and oversee network infrastructure. Many of us know only too well an office’s morning routine of PC on, kettle on, while we wait for the obligatory ten-minute boot up. Problems such as this are precisely why Tony has arrived. His newly introduced ticketing system has already assisted faster logging, tracking and response times to issues, while at the same time, allowing for the creation of a dynamic solution pool.

As Quickslide’s business continues to grow, Tony’s role will inevitably mature and manoeuvre to develop and implement systems the company may not even be aware it needs yet. He’ll shortly take a seat at departmental heads meetings, sharing his knowledge on policy, security and compliance as well as work with IT Managers to take pipeline projects forward.