Commercial and retail fabricator World Group is celebrating 40 years in business this year. Matthew Spooner, Director at World Group, commented: “Forty years is a significant achievement and it’s a proud moment for us – it’s been fun! I’m now looking forward to fifty!”
To mark the occasion, World Group’s longstanding systems partner Profile 22 presented the directors with a commemorative plaque. Matt Scott, Business Development Manager at Epwin Window Systems, said: “Congratulations to the World Group team on this milestone anniversary. Their quality and commitment to the industry is exceptional and we’re delighted to be their systems partner of choice.”
Matthew credits the longevity of World Group on its values and its promise to its customers. He says: “World Group is committed to living by a strong set of shared values that puts relationships with people first, supports the aims of the business and works to the mutual benefit of all those concerned including employees, customers, suppliers and the public. Our promise to our customers is to be the best that we can. We know we’re not the cheapest, or the most expensive, but we’ll offer exceptional value for money, the highest product quality and an unsurpassable installation service.”
A key part of this promise is the company’s partnership with Epwin Window Systems. World Group has been a Profile 22 fabricator for around 30 years and signed a new three-year supply agreement last year to continue to manufacture the award-winning Optima system. Matthew commented: “The Optima system gives our retail and trade customers everything they need and it certainly adds value to our business. The support extends beyond the system too. For example, the new Connect portal brings technical, commercial, marketing, discounts and exclusive promotions together in one place. The last 18 months have posed challenges throughout the industry but Epwin Window Systems have made key changes to improve supply and keep us in a strong position in the market-place. We’re looking forward to working in partnership for another 30 years!”
World Group is a family-owned business based in Carlisle and with a showroom in Dumfries. It offers an extensive range of property improvement products and services to homeowners, specifiers and trade customers throughout Northern England and Scotland. Its milestone anniversary is a reminder of the value of putting the customer first at every level from product to service and beyond.