Epwin Window Systems began a controlled reopening of their Telford operation on 4th May, 2020 and have continued to scale up their operation in line with increasing customer demand.
Clare O’Hara, Managing Director of Epwin Window Systems, said: “Since our re-opening, we have continued to scale up the teams across all key business functions as demand increases. I am delighted that many of our customers have reported a brisk pick-up and we have a strong level of immediate enquiries that we are actively working on.”
She added: “Of course, while it is encouraging that we are seeing increasing demand, the health and safety of our workforce remains paramount. Before we re-opened, we undertook extensive risk management assessments and developed new protocols to protect everyone. These are constantly being reviewed and updated as necessary to ensure our measures are maintained as more people return to the workplace.”
Measures that the business has put in place include ‘one way in, one way out’ systems at all sites, sanitation stations at all entrance points and PPE for employees working in roles where social distancing can be challenging. Every member of staff is taken through a thorough sign-off process when they return to work and clear signage across the company’s multiple sites reinforces the messaging.
Clare concluded: “As a business we are in an excellent position to support the needs of our customers by offering them a multi-system strategy of award-winning PVC-u and aluminium systems which deliver a full and complete product range. We are also launching our new colour offer and have developed additional marketing support initiatives for fabricators and installers so they are well positioned to take a greater share of the ‘new normal’ markets both now and in the future.”