Window Ware, the award-winning, independent hardware distributor is celebrating not one, but two high-profile award nominations at the 2019 G Awards.
Bedford-based Window Ware, which specialises in window and door hardware, factory tools, fixings and consumables, is nominated for ‘Component Supplier of the Year’, while Sales Coordinator Hayley Jackson is a finalist for the ‘Unsung Hero’ award.
The Component Supplier nomination recognises another successful year at Window Ware, with further improvements made to their already award-winning customer service. Despite introducing hundreds of new product lines, welcoming and training new staff and facing product delays from some of the industry’s biggest brands, Window Ware still managed to successfully improve their renowned service levels.
Whilst this has been achieved in part with key operational upgrades and investments, their success can also be attributed to the dedication of Hayley and the rest of the Window Ware team. Her nomination for ‘Unsung Hero’ celebrates her 15+ years as an integral part of the Window Ware sales team, supporting customers and colleagues with her wealth of knowledge and expertise.
Sarah Binns, Head of Internal Sales and Marketing at Window Ware comments: “Following our G18 ‘Customer Care’ nomination last year, we are absolutely thrilled to once again be in the G Award shortlist for two fantastic awards! With our recent NFA nomination, we’re so proud to be recognised by both our industry peers and colleagues, as well as the distinguished panel of G Award judges.
“We’re really pleased to see Hayley recognised too, because she is so well respected and admired by colleagues and appreciated by customers for the support and guidance she provides. Her professional and dedicated approach to customer service saw her chosen by staff as the winner of our ‘Extra Mile’ award and we’re so proud to see her now nominated for a prestigious G Award on top.
“The reality is without the commitment of Hayley and our talented team, we wouldn’t be in the running for amazing awards like this. Our staff at every level always go above and beyond to deliver a customer experience which is simply unrivalled in the fenestration industry. We are very much looking forward to the ceremony and celebrating this fantastic achievement with colleagues, customers and brand partners from across the industry.”
In total, Window Ware offers over 6,500 unique products from leading brands including Yale, MACO and Trojan, with 97% of their range available with next-day delivery. The double G19 nomination, and NFA shortlisting joins Window Ware’s ‘Service Excellence’ award at the SME Bedfordshire Business Awards 2018.
For more information call Window Ware on 01234 242724 or visit www.windowware.co.uk