A Walsall-based trade fabricator of PVC-U windows and doors, Pyramid Profiles has announced its move to using Halo profile as well as other VEKA UK Group products after 20 years of working exclusively with another systems supplier.
The family-run company now manufactures a wide range of Halo products, including the chamfered System 10 and sculptured Rustique profiles; conservation and heritage favourite, FlushSash; and The VEKA UK Group's innovative Imagine Patio and Bi-Fold Doors.
“We'd been looking for some time for a systems supplier to help take our business forward; not only through superior products but a great support package too”, explains Pyramid Profiles' Managing Director, Paul Bailey. “You need only read the trade press to see story after story of customer support and satisfaction with Halo. And The VEKA UK Group's #JustTheFACTS campaign mentions more than 100 companies switching profile systems with them in the last 12 months which gave us extra confidence in changing over with them.
“We'd always liked the looks, quality and versatility of Halo's Rustique profile, and because they are part of The VEKA UK Group, we knew they'd offer stability, longevity and product investment.
“The recent Imagine suite of doors is a great case in point – a collection that's been designed from the ground up with no expense spared, to meet every challenge that might be thrown at it. Our customers love how it 'ticks all the boxes' – security, energy ratings, adaptability, weatherproofing and style – for even the most demanding of homeowners, and its industry-leading credentials don't stand to be surpassed anytime soon!”
Paul also notes the support, particularly with marketing, that many of his customers receive as part of The VEKA UK Group's phenomenally successful Approved Installer Scheme: “In the past, our systems supplier had seemed content to 'leave us to it' as long as the orders kept rolling in! With VEKA and Halo there's a much more proactive approach to ensuring success for each link in the supply chain; helping installers to promote their businesses to homeowners and, in turn, generating business for fabricators like us. It's clear to see why over 600 companies have joined the scheme in less than two years since its launch.”
The VEKA UK Group's Managing Director, Dave Jones welcomed Pyramid Profiles, saying: “It's a bold move for any company to venture into partnership with a new systems supplier, especially after being loyal to one provider for over two decades. We're thrilled that the combination of our products and support attracted Pyramid Profiles to The VEKA UK Group, and that we've emphatically made good in demonstrating the improved relationship that can and should exist between suppliers and fabricators. We hope our new pairing will be stronger than ever in 20 years' time and look forward to continuing our work with Pyramid.”
Paul adds: “The ethic that comes from being a family company is strong here at Pyramid, and the same is true with The VEKA UK Group. We can feel that everyone is working towards a greater good, and it has already given us confidence that didn't exist with our previous systems company – to grow, expand production, and bring in new customers. We're glad we made the move and look forward to what the future holds for Pyramid Profiles and Halo together.”